Privacy Policy

Effective Date: January 2026
Website: www.sophiaholguin.com

1. Information We Collect

We may collect personal information when you:

• Fill out a contact form
   
• Request property information
   
• Schedule a consultation
   
• Subscribe to email or SMS updates
   

Personal information may include:

• Full name
   
• Email address
   
• Phone number (optional)
   
• Property preferences
   
• Information related to buying or selling real estate
   

We may also automatically collect:

• IP address
   
• Browser type
   
• Device information
   
• Pages visited
   

2. How We Use Your Information

We use your information to:

• Respond to inquiries
   
• Provide real estate services
   
• Confirm appointments
   
• Send reminders
   
• Notify clients of schedule updates or important changes
   
• Send marketing communications
   
• Improve our services
   

We do not sell your personal information.

3. SMS Communications

We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at [Insert Contact Email Address].

Carriers are not liable for delayed or undelivered messages.

Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

4. Consent to Communications

By voluntarily providing your phone number through our website, you agree that Sophia Holguin Inc may contact you via call, email, and text regarding real estate services.

Submitting the contact form does not require consent to receive SMS marketing messages.

You may opt out at any time by replying “STOP” or clicking the unsubscribe link in our emails.

5. Data Sharing

We do not sell, rent, or trade your personal information.

We may share your information only:

• With trusted service providers assisting our business operations
   
• When required by law
   
• To protect our legal rights
   

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of electronic transmission is 100% secure.

7. Cookies and Tracking

Our website may use cookies and analytics tools to improve user experience and marketing performance.

You may disable cookies in your browser settings.

8. Your Privacy Rights

If you have any questions regarding privacy, please contact us at:

Email:  sh@sophiaholguin.com
Phone: 310.901.4560

9. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.